Privacy Policy for dorelvionta.com

Your privacy is important to us and protected by Australian law.

Introduction to Our Privacy Policy

This policy details how dorelvionta collects, uses, and protects your personal information. We comply with the Australian Privacy Act and related regulations.

By using our website or services, you consent to the collection and use of your data as described in this policy.

How We Collect Your Data

We collect information directly from you and automatically through your use of our website and services.

Direct Information You Provide

  • Contact details submitted via forms or email
  • Details provided during consultations or account setup
  • Subscription or billing information
  • Feedback or support requests
  • Correspondence with our team

Automatic Information Collection

  • Device and browser type information
  • Pages visited and time spent on our site
  • IP address and general location
  • Cookie and tracking data
  • Site usage analytics

How We Use Your Data

Your information helps us deliver, improve, and secure our services, and communicate with you.

  • Manage subscriptions and consultations
  • Respond to support or information requests
  • Improve website functionality and user experience
  • Comply with legal and regulatory obligations
  • Send service updates or changes
  • Monitor site security and prevent misuse
  • Analyse service usage for improvement

Our Commitment: We do not sell or share your personal data with third parties except as required by law or to deliver core services.

When We Share Your Data

We share personal data only with service providers or regulators as required by law and for service delivery.

Service Providers and Partners

Trusted partners help us operate our business and are bound by confidentiality agreements.

Legal and Regulatory Requirements

We may disclose data as required by law, court order, or regulatory authorities.

Anonymous Statistics

Aggregated data may be used for analytics but does not identify you personally.

Your Rights and Choices

You have the right to access, correct, or request deletion of your personal information at any time.

  • Access your data held by us
  • Request corrections to inaccurate data
  • Request deletion of your information
  • Request transfer of your data
  • Object to certain data uses
  • Request restriction of processing

Contact us to exercise your rights or for more information on our privacy practices.

How We Protect Your Data

We use technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

Technical Security Measures

  • Encryption of data in transit and at rest
  • Secure access controls and authentication
  • Regular security audits and monitoring
  • Firewalls and intrusion detection

Organisational Security Measures

  • Staff training on privacy and security
  • Policies for data handling and retention
  • Access limited to authorised personnel
  • Incident response procedures in place

Data Retention and Deletion

Personal data is retained only as long as necessary for legal, business, or service purposes.

  • Account and billing data kept for required periods
  • Session and review data retained for service delivery
  • Client correspondence stored for support
  • Payment records held for compliance
  • Minimal marketing information retained

Data is deleted or anonymised when no longer needed.

International Data Transfers

If data is transferred overseas, it is protected by legal safeguards and contracts.

  • Transfers only to trusted providers
  • Standard contractual clauses used
  • Privacy impact assessments conducted
  • User consent obtained when required

Cookies and Tracking Technologies

Cookies are used to improve website experience and comply with privacy laws.

Types of Cookies We Use

  • Enable basic site functions
  • Improve website speed and usage
  • Remember user preferences
  • Support interactive site features

You can manage cookie preferences in your browser settings at any time.

Policy Updates and Changes

We may update this policy from time to time. All changes will be posted on this page.

  • Notice provided for significant changes
  • Effective date displayed on this page
  • Continued use indicates acceptance
  • Contact us with questions about changes

Review this policy regularly to stay informed.

Contact Us About Privacy

For questions or to exercise your rights, reach our privacy team directly.

dorelvionta

Tower 2, 201 Sussex Street, Sydney, NSW 2000 Australia

Phone: +61 8 3896 3025

Email: content@dorelvionta.com

Policy last updated September 4, 2025.

Effective from September 4, 2025.